Continuing Education that Works.™
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CE Network Online Continuing Education

Course Questions


Are the courses approved by the Real Estate Council of Ontario (RECO)?
Yes, all courses listed in the course catalog have been approved by RECO. Check the course description page for each course in the catalog to view course approval details.

Do you offer the Real Estate Update Course?
No, the Real Estate Update Course is only available from the Ontario Real Estate Association (OREA). You will need to contact OREA for more information about this course.

How do you start a course?
Go to www.cenetwork.com, choose your state (if this is your first visit) and Log in with the Username and Password. When you have logged in, click on your CE Manager to view the
course(s) you have purchased. To begin the course, click "Start".

What kind of computer and system requirements do I need to run a course?
Tto review the minimum computer hardware and software requirements please view the System Requirements page.

Can I use the course on more than one computer?
You can complete your course on any computer with an Internet connection that meets our system requirements.

How long does it take to complete a course?
You are encouraged to learn at your own pace — spend more or less time on a topic according to your needs. You are not required to complete a course in one sitting. Each time you log out, your work and time within the course will be saved, and your progress will be bookmarked. The CE Manager will track your course progress, so that next time, you can simply start where you left off.

How do I check how much time I have spent on a course?
Click on the "Completion status" button found at the bottom of your course screen to review how much time you have spent in the course. As well, a "Completion Status" screen appears at the end of a module and at the end of the course, providing a summary of the time spent reviewing the course.

What happens if I open a course and leave it inactive for a period of time?
If no activity is detected from your system for a period of 20 minutes, the CE Network system will time you out. If you attempt to continue with the course after 20 minutes have elapsed, you will be requested to exit the course, log into CE Network again and restart the course. The progress during this inactive time will not be tracked. Once you log back into the system, you will be returned to the last screen where your time was recorded.

How long do I have to access my courses?
Once you have completed a course, you may return to it as often as you like for review until the course expires. Courses will expire one year from the purchase date.

How do I receive credit for a CE Network course?
Each course lists the specific requirements for course completion and for obtaining continuing education credit. On completion of all course requirements, you will see a Congratulations screen. You will be instructed on the procedure to follow for reporting your course completion for continuing education credit. It is recommended that you retain copies of documents as proof of course completion.

If I have lost my Certificate of Completion for a course I was enrolled in, how do I obtain a duplicate copy?
Log in to CE Manager and look for the course in which you need to reprint your Certificate of Completion. Click "Review" to enter the course. Once the course loads, click "Print Certificate" button. Your certificate should open up in a new window. Click "Print" to obtain a duplicate copy of your Certificate of Completion. Contact Customer Support at 1-866-444-1123 or e-mail support@cenetwork.com if you have problems reprinting your Certificate of Completion.

Who do I contact for more information on my continuing education requirements?
If you have any questions or require more information on your continuing education requirements, please contact RECO at 416-207-4800 or toll-free at 1-800-245-6910 or visit RECO's website at http://www.reco.on.ca.